Banca Sella Group (Italy)

Area of interest: asset and services management, following ITIL best practice

Requirements

Banca Sella Group (Italy)

In order to make IT processes efficient and align them to the international best practice and to the law in force, the IT Area of Banca Sella Group has recently decided to get a CMDB system.

After a brief market survey, the CMDBuild application has been singled out and the available functions and the requirements coverage have been checked.

Having verified the level of flexibility of CMDBuild and the possibility to extend gradually its use to the various interest areas, last spring they decided to acquire this tool.

In the following months the data model was configured (in particular server and application area), some preexisting data files were uploaded in the CMDB and some connectors for the automatic import / export of data from / into other applications were implemented.

To complete this first phase an analysis of other areas is being carried on with an extension of the data model and the import of other data files.

We use cookies on this site to enhance your user experience. By continuing to browse our website you are agreeing to how we use cookies. Cookie Policy