Cedecra Informatica Bancaria (Italy)

Area of interest: asset management and services

Requirements

Cedecra Informatica Bancaria (Italy)

Cedecra is a company that supplies banking services.

Cedecra manages assets (mainly servers), network devices and software applications, and must know how to use all of them.

They choose CMDBuild to:

  • setup the inventory of hardware and software used
  • define a services catalog related to the assets used

This last aspect is one of the leading and most innovative features of the system, allowing you to perform a quantitative analysis ("Accounting") of the costs of services provided, expressed in terms of actual units of resources involved.

The calculation is quite complex and produces a useful report for the corporate management.

Activities

Activities were executed in collaboration with Yacme Ltd, a Tecnoteca partner.

We provided the following services:

  • virtual machine with all the required components
  • data model analysis and configuration
  • initial data import for Server, Networking and Software areas
  • configuration of a report to calculate the resources consumption required by each service
  • change Management workflow process configuration
  • training and support activities
  • annual maintenance service

References

Cedecra Informatica Bancaria

Via dei Trattati Comunitari Europei 1957-2007, 15

Bologna

http://www.cedecra.it/

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