Co.Re.Pla. - National Consortium of Plastic Recycle (Italy)

Area of interest: asset and services management, following ITIL best practice

Requirements

Co.Re.Pla. - National Consortium of Plastic Recycle (Italy)

Corepla (National Consortium, Recycle of Plastic Materials) is responsible for managing, recycling and processing of plastic waste, but performs also education and prevention activities.

The consortium has chosen to follow ITIL principles rethinking their business in terms of services, service level monitoring and reporting features.

Corepla is an active company in the ITIL world, having joined the ITIL-PMI meeting at itSMF, having proposed a speech at the 2007 itSMF conference and then having certified all their ICT components at level V3 Foundation Bridge.

Corepla would like to use CMDBuild to adopt an advanced information system, a tool to consolidate and control all their data sources.

Activities

We provided the following services:

  • virtual machine with all the required components
  • data model analysis and configuration
  • initial data import
  • incident Management workflow configuration (Liferay portlet and Active Directory authentication included)
  • change Management workflow process configuration
  • connector configuration to synchronize CMDBuild and OCS Inventory
  • configuration of a connector for automatic synchronization of personnel data from Active Directory
  • connector configuration to synchronize CMDBuild and Hyperic HQ
  • training and support activities
  • maintenance service

Events

coreplaThe referents (Silvio Sorrentino and Dario Ferrario) took part in CMDBuild Day 2010

References

Co.Re.Pla. (Consorzio Nazionale Recupero Plastica)

Via del Vecchio Politecnico, 3

Milano

http://www.corepla.it/

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