Link

Links on best practice ITIL, open source and database management and configuration
CNIPA - Osservatorio Open Source
CMDBuild project published on the portal of CNIPA in the Open Source Software in Public Administration Italian area
Official ITIL web site
ITIL on Office of Government Commerce web site
ITIL IT Service Management Zone
Association itSMF Italia
The association "information technology Service Management Forum Italy" is a non-profit organization for the promotion and exchange of experiences and information on the management of ICT services and adoption of best practices according to ITIL guidelines

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