CMDBuild READY2USE 2.0 e openMAINT 2.0

July 31, 2019 - Released new 2.0 version of CMDBuild verticalizations.

We have released the 2.0 versions of the CMDBuild READY2USE and openMAINT verticalizations.

Both applications are based on the new CMDBuild 3.0 “core”, from which they inherit the new graphics and use the new Tecnoteca RIVER workflow engine.

In both applications we also introduce new solutions to enrich the user interface: context menus, online help, checks on entered data, status and action highlighting in processes, etc.

CMDBuild READY2USE 2.0 then include:

  • control dashboards for Service Desk operators;
  • advanced management of SLAs for the control of Service Desk processes;
  • new Problem Management workflow;
  • extension of the Asset Management process (asset movement) which will also be integrated with the Request Fulfilment process;
  • new connector with Amazon AWS to retrieve updated information on the server configurations used;
  • other minor improvements: hardware catalogue management, refactoring of QR labels printing, view with use and expiration of licenses, revision of some reports.

openMAINT 2.0 include:

  • refactoring of the data model to have it closer to the CMDBuild READY2USE one and facilitate the porting of some features between the two applications;
  • control dashboards for operators who receive fault reports;
  • advanced management of SLAs for the control of breakdown maintenance processes;
  • revision of the workorder flow for preventive maintenance, with checklist management and automatic updating in the database of the condition of the assets involved;
  • new reports dedicated to preventive maintenance (control dashboards, graphical reports, etc.).

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