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CMDBuild READY2USE Logo

Application already configured for the IT Governance management, ITIL compliant


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Application already configured for the Property and Facility Management and Maintenance Processes

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All news about the CMDBuild project

CMDBuild READY2USE 2.3 26 January 2023

We have released the new version CMDBuild READY2USE 2.3. Here below you can find the main innovations:

Integrations and improvements to the Asset Management Module:

  • optimization of the choice of attributes and column width in the main data grids;
  • views from pre-configured joins for displaying lists of customers / contracts / SLAs and personnel / assigned assets;
  • improvements of widget and contextual menu for QR Code generation;
  • “Attachment List” control report, with the list of all files uploaded into the system, for the class chosen as a parameter.

Integrations and improvements to the Service Desk and Service Management Module:

  • improvements of SLA configuration and extension of configurations also for the Request Fulfillment process;
  • dynamic presentation of custom attributes when opening a Request depending on the type of related service;
  • improvements of the form for defining SLAs.

Integrations and improvements to the Data Reconciliation Module:

  • rewriting, as part of the new waterWAY Service Bus, of the connector with Active Directory for staff synchronization;
  • rewriting, as part of the new waterWAY Service Bus, of the connector with VMware VCenter for the synchronization of virtual servers;
  • rewriting, as part of the new waterWAY Service Bus, of the connector with OCS Inventory for the synchronization of desktops and notebooks.

Other implementations made possible by the new features made available by the CMDBuild “core” platform:

  • use of the new types of attributes available from CMDBuild 3.4 (links, files, etc.);
  • improvements to visualizations on the map: info window, file fields on the form, navigation tree of the layers, etc.;
  • sending “in-app” push notifications, in addition to email notifications in IT processes;
  • definition of a specific layout, with only the relevant information, to be shown for closed processes.

Bug fixes