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Tecnoteca joins the Zucchetti Group 18 January 2022

Tecnoteca is pleased to announce its entry into the Zucchetti Group, leader in the Information Technology market.

The operation took place through PAT, a Zucchetti Group company, operating in the ICT field of Enterprise solutions in the CRM field and in advanced Service Management projects.

PAT and Tecnoteca, aim to create a reference pole in the Italian and international market for IT Service Management and for the automation of processes of medium and large companies.

The R&D teams of both companies, anticipating the evolutions that the market requires at an international level, aim to create new digitalization experiences in the areas of ITSM, Facility Management and automation of omnichannel processes with integrated AI.

“In a constantly evolving market, where the digitization and automation of processes for effective service management is now essential in any public or private reality, I believe that Tecnoteca’s Open Source offer identifies a concrete response to the needs of many organizations, both in the PA and in other sectors. The key that has pushed us to carry on this collaboration, in which I strongly believe, is to be able to respond in an increasingly concrete and measurable way to the objectives of companies that want to adopt an effective management of IT services or an advanced Customer Service. 
I am very happy that two realities come together to share their experiences and find new solutions to concretely respond to the challenges that the market presents to us: with the shared technological skills of over 100 professionals, who will begin to collaborate in synergy, we will identify a center of reference for capabilities and solutions, in the IT Service Management field” – said Patrizio Bof, President and founder of PAT.

“We are excited to joined the Zucchetti Group and to share the value of people, customer orientation and the continuous propensity for technological innovation. Our goal was to consolidate Tecnoteca and increase the international diffusion of our CMDBuild, CMDBuild READY2USE and openMAINT products, preserving the open source license and increasingly supporting the community that follows us. With this operation we can say that we have fully achieved this goal, guaranteeing the company’s growth and long-term stability for our customers. The close collaboration with Pat, a Zucchetti group company that operates in our own market, will allow us to improve the product offer and take advantage of commercial and technological synergies – said Fabio Bottega CEO of Tecnoteca.