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Application already configured for the IT Governance management, ITIL compliant


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Application already configured for the Property and Facility Management and Maintenance Processes

CMDBuild newsletter n. 37

May 2013

CMDBuild is a configurable web application to model and manage a database containing assets (CMDB stands for "Configuration and Management Data Base") and handle related workflow operations.

CMDBuild is promoted by the Municipality of Udine and developed by Tecnoteca srl.

This email was sent to you because you were interested in CMDBuild support or product info. If you would like to unsubscribe, please follow the instructions below.


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Last days to subscribe to the CMDBuild meeting in Florence

It’s just a week till the meeting that will present tools and open methods for the IT Governance, such as TOGAF, Archi and CMDBuild.

The meeting is arranged on 28th May in Florence in the Sala delle Feste of Palazzo Bastogi (via Cavour 18), provided by the Regional Council of Tuscany.

For some time now we hear about the approach to the services and about ITIL as “best practice”, but also about enterprise architectures and TOGAF as reference framework. Unfortunately not all understand if and how these solutions can coexist and give concrete advantages to the design and management of complex IT infrastructures.

The meeting will be an opportunity to deep some theoretical aspects and see how a real interoperability system works among different environments. Furthermore it will be an opportunity to know each other.

To participate please fill in the form at the proper webpage as soon as possible. The participation is free of charge. The meeting will be held in Italian.

The meeting includes the following contributions:

  • 2.30 – 2.45 PM: Carlo Cammelli, person in charge for the Technologies and ICT processes of the Regional Council of Tuscany: “Why good practises and communities can help the PA to change”
  • 2.45 – 3.15 PM: Maurizio Romano, Icons: "Organizing the Enterprise: the collaboration between Enterprise Architect, Project Manager and Service Manager"
  • 3.15 – 3.45 PM: Francesco Bocola, HSPI: “Management and representation of Enterprise Architectures with TOGAF and Archimate: Purposes and main features of a combined approach”
  • 3.45 – 4.00 PM: Coffee Break
  • 4.00 – 4.30 PM: Fabio Bottega, Tecnoteca, CMDBuild Project Manager: “The CMDBuild project: philosophy, functionalities and next developments”
  • 4.30 – 5.30 PM: Luca Bompiani, University of Bologna and Maria Licciardi / Fabrizio Zavagli, SIAE: “A plugin that synchronizes Archi and CMDBuild: functionalities and advantages of a collaborative work. Use demonstration.”
  • 5.30 – 5.45 PM: Discussion

See you on Tuesday in Florence. On the site you can find the information to reach Palazzo Bastogi.


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Work in progress

The new version CMDBuild 2.1 has been available since last 9th May. It includes the following features:

  • saving and reuse search filters
  • implementation of the new views system (both based on search filters and on SQL queries)
  • definition of access permissions restricted to the rows and columns of a class
  • lock implementation in the data card edit
  • complete remaking of the DAO module (Data Access Object), the management interface for data persistence

Within the end of May, we are going to release a new intermediate version 2.1.2 which will provide:

  • a new CMDBf compliant web service, developed and contributed from the University of Bologna to be used in the synchronisation plugin between CMDBuild and Archi (see the previous news), but generally useful for interoperability solutions
  • some tipologies of parametric values which can be used in the filter and view definition
  • bug fixing

As we completed the reinforcement of CMDBuild server mechanisms started last year with the 2.0 version, next months we are going to work on extension / improvement of user interface.

In the meanwhile, we are going to carry on with the development activities of CMDBuild4BIM, in cooperation with the University of Udine. This project is aimed at the interoperability of CMDBuild with external building design and modeling tools, according to the new BIM methods (Building Information Modeling).

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CMDBuild on field: University of Bologna

CeSIA (Centre for the Development and Management of University Computer Services) designs and manages the ICT infrastructure of the University of Bologna. This center supplies IT services to students, teachers, technical and administrative staff and other partners and visitors of the University.

One of the services managed by CeSIA is the Service Desk, i.e. the technical support for users who detect problems with the activated services or ask for new IT services.

During last months, CeSIA carried out a technical test in order to compare some market solutions. In the end, CMDBuild was chosen as new Service Desk system.

At the moment we are configuring the management ITIL workflows (Incident Management, Request Fulfilment, Problem Management, Change Management), which will implement the custom mechanisms studied during the analysis sessions.

Taking into consideration the high number of users (about 100,000, including students) and the forseen requests (more than 50,000 each year), it will be an important installation.

The new system, which we started to analyse last February, is going to be released next June and it will replace the current BMC Remedy Help Desk application.


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SourceForce

Since the last release in May, CMDBuild can now be downloaded only from SourceForge, the most popular platform among the open source software repositories (used by more than 3,000,000 developers to manage more than 300,000 projects, with more than 4,000,000 downloads every day).

CMDBuild was already available for some time in SourceForge but it provided the possibility to download the application from its own website. Now also the downloads from the site of CMDBuild will be redirected to the proper section of SourceForge.

In this way more visibility (blog, twitter, etc.) is granted by SourceForge during releases or other important events. Furthermore, we can have downloads statistics “certified” from SourceForge.

Thanks to the last release occurred when the two repositories were being unified, and thanks to the news published in the last days on the SourceForge blog, in May we are about to reach 1,500 downloads.

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HEPiX meeting

HEPiX is an international group established in 1991 and made up of IT system administrators operating in structures of research dedicated to high energy physics. The following laboratories, institutes and Universities take part in this project: BNL, CERN, DESY, FNAL, IN2P3, INFN, JLAB, NIKHEF, RAL, SLAC, TRIUMF.

Every six months HEPiX arranges meetings in order to share with participants information and researches about the scientific computing at the state of the art.

Last month the HEPiX Spring 2013 Workshop took place at CNAF in Bologna. In this occasion the institute IN2P3 invited us to present CMDBuild as management system of IT infrastructures.

On the website devoted to the event, you can find an abstract of our presentation and the related slides.