Standard verticalizations


Application already configured for the IT Governance management, ITIL compliant

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Application already configured for the Property and Facility Management and Maintenance Processes

Email management

Email managementCMDBuild uses the e-mails both as inner tool for notifications to operators and as communication tool and as external event, in view of which you can generate automatic operations.

Notifications can be generated:

  • manually from the workflow engine through the interactive management widget or automatically through API
  • automatically from the scheduler after receiving e-mails on specific accounts (notification to the operator in question) or after synchronous or asynchronous events
  • from custom code (external programs, scripts, trigger, etc.) through API

The CMDBuild user interface allows you to:

  • consult through a specific TAB from the user interface the e-mails produced within CMDBuild or coming from external accounts, in both cases registered in the system in the form of information related to cards or processes
  • send new e-mails from the same TAB in free form or using accounts and templates preconfigured by the system administrator

In the end the scheduler allows you to start processes when receiving e-mails on pre-defined IMAP accounts (this feature is useful to open a maintenance process when receiving an alarm or a signal).  

Email Manager